Creating a Support Ticket with the Office Timesheets Technical Support Department
To log a support ticket with the Office Timesheets Technical Support department concerning any questions or concerns follow the instructions below:
1) Once at the Office Timesheets support site click on the "Maintenance Support Center".
2) Click on the "Ask A Question" option.
3) Enter the existing login credentials for your account or choose to "Create Account". [If creating a brand new account please enter all valid information and choose "Create Account"]
4) Once at the "Ask A Question" section please enter the required information in all fields that are in BOLD print and click "Submit Question". A ticket number will then be assigned to the submission.
Please be as detailed as possible when describing ay issues as this can only help the technicians accurately asses your issues and respond with the necessary course of action.
Once the submission has been received by the Technical Support Department a notification will be sent to the email address provided that the submission has been received and any responses will be notified by that email address as well. The account holder can always check for updates via the above listed website and logging in or a link will be provided within the email for quick access to the discussion thread.